Ben Howard will return to Plymouth after 750 tickets were oversold
SINGING sensation Ben Howard will be returning to the city sooner than planned – after hundreds of fans were left disappointed by a ticket blunder.
The star performed a sold-out gig to 4,000 fans at Plymouth Pavilions on Saturday night.
But online retailer See Tickets oversold its allocation by 750 – and only alerted the unlucky gig-goers whose tickets had become "invalid" less than 24 hours before he hit the stage.
However, singer-songwriter Ben has teamed up with the Pavilions to announce another show next Tuesday, November 13.
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Susanne Dabson, whose two daughters had tickets to Saturday's concert, said her youngest, Hollie, was "in tears" after hearing she could no longer go.
"They have had my money since February," said Susanne.
"I intend to go to the small claims court because it's not just the tickets we've lost out on: I spent £60 on rail fares, my daughter Freya took Saturday and Sunday off work and Hollie also took a day off. This has cost us in the region of £300."
After hearing about the fiasco, Ben and his band decided to put on another city gig to make it up to those hit by the blunder.
A spokesman for the group said: "We're offering all 750 of you free tickets for this show, hope you can make it and hope that slightly makes up for the hellish last 24 hours."
On hearing the news, 19-year-old Freya said: "It's a really nice gesture from Ben Howard and his team. But I will never buy anything from See Tickets again."
Those affected will receive free guaranteed seats, plus a full refund.
Nobody from See Tickets was available for comment, but not all its customers were affected.
The Pavilions' Robert Maltby said: "All fans who missed out by this unfortunate error by See Tickets will be issued full refunds and given free tickets to the new date.
"See will be in touch with you very soon to explain the process moving forward."