Benefits for 2,000 Plymouth carers are 'too complex'

Trusted article source icon
Tuesday, September 08, 2009
Profile image for This is Cornwall

This is Cornwall

BENEFITS paid to more than 2,000 carers in Plymouth are 'unnecessarily complex and cause confusion', according to an influential group of MPs.

Chairman of the Commons Public Accounts Committee Edward Leigh said people looking after a sick or disabled family member often had to 'jump through unnecessary hoops' to get financial help from the Government.

Latest figures show there are 2,070 people in Plymouth claiming the benefit.

The committee said around one-fifth of carers who received benefits reported experiencing difficulties claiming.

Complications often resulted from a system which meant carers' benefits could have a knock-on effect on the claims of the person they were looking after, it declared.

Carers who wanted paid work did not receive the support needed, the cross-party committee found, with Jobcentres not being 'geared' towards providing this kind of help.

The MPs noted that of the £38million earmarked last year for employment support for carers, only £25million had so far been committed, and warned that the remaining £13million should not be diverted elsewhere in the JobCentre network as demand for help rose due to the recession.

Mr Leigh said: "Millions of people devote a large part of their time, often for many years, to caring for family or friends who are ill or disabled, but the value of the service these unpaid carers provide to society is not reflected in the quality of the Department of Work and Pensions' arrangements for providing them with financial and other support.

"Carers who apply for benefits should not have to wade through official written guidance and communications which can range from the hard-to-understand to the downright incomprehensible, and they should not have to be jumping through unnecessary hoops to apply for benefits and allowances," he said.

"Some carers want to combine their caring work with paid employment but Jobcentre Plus has hitherto simply not been geared well towards providing this kind of help.

"Staff work with a rigid template which does not help them to assess and respond to the inevitable complexity of carers' circumstances and availability for work, and the Jobcentre Plus target regime does not give Personal Advisers enough incentive to provide customers with part-time work.

"Last year the Department said that it would spend 'up to £38 million' on employment support for carers, and indeed some two-thirds of this sum has been committed: but at a time of rising unemployment, the worry is that the remaining third will be diverted away from improving services for well-deserving carers."

5
Tweet this article
Report

5 Comments

  • Profile image for This is Cornwall

    by stuart, plymouth

    Wednesday, September 09 2009, 12:29PM

    “The comments so far support the story - that carers face complex rules which can affect their own finances and the finances of the person they care for.

    Carers and disabled people should seek advice from trained professionals. I work for an advice charity, Devon Law Centre that gives free advice. We identify benefits entitlement as well as entitlement to care services - it is free advice provided by trained professionals. Carers need proper and professional advice and support to help them manage their vital role and perhaps the underspend in the story would be better placed at funding more advice.”

  • Profile image for This is Cornwall

    by David Mavin, Eggbuckland

    Wednesday, September 09 2009, 11:57AM

    “Dean, havent you just highlighted the problems that carers face!

    What we need is either a National or Local representative to champion their cause, come on government make life easier for people not harder!

    VfM”

  • Profile image for This is Cornwall

    by Dean, Plymouth

    Wednesday, September 09 2009, 10:57AM

    “'Stuck in a loophole' is wrong about DLA and Carer's Allowance and really needs to get advice on this.
    Plmouth City Council closed it's welfare rights unit some years ago and there is more and more misinformation going round.”

  • Profile image for This is Cornwall

    by Stuck in a loophole, Plymouth

    Wednesday, September 09 2009, 9:49AM

    “Let's not forget the obvious "The disabled person gets Disability Living Allowance" but if their partner or family member claims carers allowance, the disabled persons' DLA is reduced by the amount claimed -( sometimes more ), meaning that there is no benefit to the families at all.
    Add to that the position that many people are in, where, like myself, the husband or wife works full time, but has to spend all of his free time caring or looking after their ill spouse. We can't get any help....”

  • Profile image for This is Cornwall

    by Reg, Efford

    Tuesday, September 08 2009, 7:01AM

    “Like most of the governments systems too complicated to implement and to be used fairly by one and all, most genuine people do know what they can and cannot claim.

    There should be a flat rate full spot, the same with tax, a flat rate of 10% for all, obviously there would be a threshold before it kicks in to allow for the lower paid to live.

    That way the more you earn the more you pay, plus you are not overly taxed for any overtime etc.”

        Your comments awaiting moderation

        Add your comments

        max 4000 characters