Bin collection revolution all set for launch

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Wednesday, October 01, 2008
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This is Plymouth

A REVOLUTION in Plymouth’s rubbish collections will begin early next month.

Every household in the city will be affected as the bin men switch to a four-day week.

New team-working means whole areas of the city will be blitzed on the same day.

The bins revolution that begins on November 3 is the end result of months of careful planning.

Faced with a patchwork of rounds stitched together over the years as new homes were built, the council has been forced into a root and branch review.

At present refuse lorries often trek right across the city from one area to another, and Plymouth's hills and narrow back lanes have forced bin men into complicated arrangements.

But, from November 3, teams of refuse collectors in a fleet of new hi-tech lorries will blitz large areas of the city in one hit.

Street cleaners working more closely behind will be on the scene sooner to clear away litter left behind.

Routine bin collections will only happen on four days a week, meaning that lorries can be serviced on the fifth day without the council having to hire in replacements.

In weeks with a Bank Holiday Monday, collections will automatically move back by one day.

Staff will work a four-day week, but keep the same number of hours. The four-day collection means the council will not have to employ so many casual staff.

The city has been divided into three zones – west, central and east – replacing a patchwork of rounds that previously existed.

A £3.27 million investment into a new fleet of refuse lorries, tailor-made for the city with its high number of back lanes and hills, paved the way for the reorganisation.

The city has bought 20 large lorries with rear steering. It has four smaller satellite lorries that will clear narrow lanes and then deliver their loads to the larger vehicles.

This will reduce the number of trips to the waste transfer station at Chelson Meadow and cut congestion on the city's roads.

The lorries will be fitted with radios and satellite navigation systems so problems can be reported back instantly.

Crews will get information immediately if they have missed a collection and be able to go back and pick it up. Under the old system, crews would not know about problems until they were back at the depot.

Teams will be collectively responsible for clearing the whole of a zone, and their supervisors will get out on the streets more often, Mr Leaves said.

Jayne Donovan, assistant director of environmental services at the council, said: "Until a whole area is cleared, no-one will be allowed to go home. That's a sea change that has taken time to negotiate with unions."

At the start of the changeover, some households will have to wait an extra 10 days for their first recycling collection, but will be given extra bags to cope with the one-off inconvenience.

The council is launching a campaign called Which Day Bin Day to make sure everyone gets the message through the media and advertising.

Thousands of letters will be sent out in the next few weeks and will include a fridge magnet so people can keep the information somewhere handy in their kitchen.

Ms Donovan said extra staff were being brought in at the council's contact centre to cope with an expected flood of inquiries.

"Even if 99 per cent of people are happy, we'll still get more than 1,000 calls a week," she said.

She added the new technology would mean if a resident called in to find out why their bin had not been collected, the call centre would already know the answer.

Doug Smith, waste and street scene manager, said sometimes lanes were not cleared because of parked cars.

With the new communications systems, the teams would be able to report back immediately and the call centre would be able to tell householders.

He said crews would be less likely to cut corners because the supervisors would spend more time in their zones.

Ms Donovan said: "We hope this will encourage more recycling. If people think they have a good service they will be more likely to co-operate and recycle."

Related news:

New way of working 'much more efficient'

Huge shake-up for city waste

Council strike will close schools, ground ferries and cancel bin collections

July 16, 2008: 100 angry council workers took to the streets of Plymouth City Centre as part of the two-day strike in protest against their pay rises.

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25 Comments

  • Profile image for This is Plymouth

    by Sam Remmer, Plymouth

    Friday, October 03 2008, 9:11PM

    “Are we about to get fortnightly bin collections? If so, is fortnightly bin collection actually legal? I am looking into European Health guidelines on this subject as I am sure this decision to collect bins fortnightly would not be supported by the World Health Organisation Sam x”

  • Profile image for This is Plymouth

    by Bin Watching, Plymouth

    Wednesday, October 01 2008, 7:13PM

    “My Dustman said follow the van,
    and sweep up Plymouth on the way.
    Off went the van with my rubbish in it,
    me close behind watching them bin it,
    they dropped some,dropped some.
    left thr streets in a right old mess.
    but no need to worry,
    they'll clear rubbish in a hurry,
    cos their new vans are the best........
    All together now.”

  • Profile image for This is Plymouth

    by Unhappy, plymouth

    Wednesday, October 01 2008, 5:26PM

    “it would be nice if they actually picked up the rubbish. My recycle bin (still full) is still at the bottom of my steps awaiting emptying from monday. I have to put it out sunday night as it is or else it gets missed. So it looks like its going to stay there for two weeks like the rest of the street until someone emptys it (prob the kids all round the street.)”

  • Profile image for This is Plymouth

    by Steve, Ivybridge

    Wednesday, October 01 2008, 3:56PM

    “In Ivybridge we have 2 wheelie bins, 1 grey and 1 brown. The grey is for landfill and the brown waste food items. We have a small brown kitchen "caddy" as well as white bags and blue bags for recycling. 1 week the grey bin is emptied and the following week the brown bin/bags emptied/removed. I'd love to go back to weekly collections as you have in Plymouth - bliss. oh and our council tax is more expensive than yours.”

  • Profile image for This is Plymouth

    by saopboxellie, Plymouth

    Wednesday, October 01 2008, 12:35PM

    “Good news - I spoke to a few yobs this morning who are currently breaching their ASBOs and they have assured me that if anyone made them do as I suggested, not only would they curb their ways immediately, they'd probably leave the country too.....shall we start a petition guys?”

  • Profile image for This is Plymouth

    by philthegreen, Mutley

    Wednesday, October 01 2008, 12:31PM

    “Sounds like a good idea in theory. Let's see how it all works in practice. Keith - I know one or two rogue councils across the country have been found to be sending all refuse (both brown and green bins) to landfill. Have you any evidence that this has happened in Plymouth or are you just throwing groundless accusations around?”

  • Profile image for This is Plymouth

    by andrew, plymouth

    Wednesday, October 01 2008, 12:27PM

    “we have to make sure our bins are exactly the right distance from our drive, recyle everything, and pick up after them but despite this no reduction in the cost of our council tax. sack the lot and get the migrants in there!!”

  • Profile image for This is Plymouth

    by philthegreen, Mutley

    Wednesday, October 01 2008, 12:27PM

    “Sounds like a good idea to me in theory. Let's see how it all works in practice. Keith - I know one or two rogue councils across the country were found to be sending everything (i.e. rubbish from both brown & green bins) to landfill. Have you any evidence that this has happened in Plymouth or are you just throwing groundless accusations around?”

  • Profile image for This is Plymouth

    by RobRoy, South Yard

    Wednesday, October 01 2008, 12:27PM

    “Miss_A, I don't believe you. Elf 'n Safety wouldn't allow it....”

  • Profile image for This is Plymouth

    by peter pan, plympton

    Wednesday, October 01 2008, 12:25PM

    “The bin service is joke. Enough said!!”

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