Council sets up online self-service system
A NEW 24-hour online self-service system will give Plymouth residents the ability to deal with the council from the comfort of their own homes.
Plymouth City Council has introduced a new computer service which will allow residents, businesses and landlords to obtain information, view their personal accounts and benefit claims and tell the council about any changes.
-
'POSITIVE STEP': Cllr Mark Lowry
They can also register to receive bills and notifications by email and set up direct debit payments for council tax and business rates.
The council has made the move as part of its efforts to cut spending.
Business Cards From Only £10.95 Delivered www.myprint-247.co.uk
View detailsOur heavyweight cards have FREE UV silk coating, FREE next day delivery & VAT included. Choose from 1000's of pre-designed templates or upload your own artwork. Orders dispatched within 24hrs.
Terms: Visit our site for more products: Business Cards, Compliment Slips, Letterheads, Leaflets, Postcards, Posters & much more. All items are free next day delivery. www.myprint-247.co.uk
Contact: 01858 468192
Valid until: Sunday, May 26 2013
It will hold a prize draw for a Kindle Fire to encourage people to sign up before March 1.
Cllr Mark Lowry, the Cabinet member for finance, said: "Being able to provide people with instant access to their information at times more suitable to them is a positive step forward for the council, especially for businesses, landlords and people who work full-time.
"It will also help reduce queue times for those who visit or call us, improving the customer experience. E-billing has been around for years, it's about time we could provide this service."
Comments
by ewan55
Saturday, January 12 2013, 9:45AM
“Only half the story again Herald, No link, here it is....
https://secure.plymouth.gov.uk/publicaccesslive/selfservice/councilservices.htm
This seems like a good idea I thought... see and sort out your council tax, housing and CT benefit, landlords and business rates. However, it just does not work... two attempts to register failed (errors). This does not bode well for a service which the council hopes to improve customer service.”