Helping the retired through tax maze
I WAS sorry to hear of the problems that Bill Hatherley (May 16) has been having with HMRC.
I am a tax professional and deal with HMRC on a daily basis. This is often a frustrating process for someone like me, so I can imagine how difficult it is for an older member of the public to work their way through the maze that is HMRC. It sounds (due to his responses to the SAF2 form) as if Bill really shouldn't be in the self-assessment system. Once HMRC can be convinced of this, the tax returns that they have requested can be cancelled and this would then lead to the cancellation of the various penalties that have been imposed. I wish you luck Bill.
There is a group that might be of assistance to retired readers in circumstances like this. It is called TOP (TaxHelp for Older People). This group is run by more than 700 volunteers around the UK and gives free professional advice on personal tax to older people (with household incomes below £17,000) who could not otherwise afford to pay for it.
They can be contacted by phone on 0845 601 3321, via email on firstname.lastname@example.org or in writing to Pineapple Business Park, Salway Ash, Bridport, Dorset, DT6 5DB.
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Contact: 01858 468192
Valid until: Friday, May 31 2013