Plymouth company plans to double its staff in next four years
A TECHNOLOGY company is seeking to quadruple its turnover and double its staff in the next four years.
Estover-based Goss Interactive supplies websites, content management systems and digital marketing services, with a strong emphasis on innovation and high-level functionality.
As public and private sector organisations seek to shift more of their services online in a bid to cut costs, Goss is picking up a growing number of contracts which are focused on enhancing or developing websites to deliver more functions along with a higher degree of customer service.
Customers include Brittany Ferries, South West Water, Virgin Trains, the Met Office and Glasgow City Council.
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It is also currently working on a pilot project with the BBC to build next-generation browsing technology for its website after being chosen over 40 rivals.
"There is a massive amount of content and you want to have an editorial voice and, at the same time, to allow people to explore and to find their own content.
"One of the biggest challenges is how you personalise that experience without being too Big Brother," said Goss managing director Rob McCarthy.
The business currently employs 50 people, with around half of these graduates from Plymouth University.
It is seeking to double this number and quadruple its turnover in the next four years on the back of ambitious growth plans.
This growth trajectory saw it move from its previous base at the Tamar Science Park, in 2010, to new premises in Darklake View, which has seen its footprint increase from around 8,000sq ft to 30,000sq ft. This has allowed it to install a sizeable recreation area for staff that includes music, sports and games equipment.
"We're not moving again – it would take too long to take down the Scalextric," said Mr McCarthy.
Goss, which was set up 12 years ago, is also seeking to build relationships with other technology firms in the region in order to build a critical mass of similar businesses.
As part of this it has organised, with Plymouth University, the DigPen conference, with the next event on September 29, which draws together around 200 technology professionals in the region to discuss issues and share best practice.
Goss is also working with the Devon and Cornwall Business Council on plans for a regional technology strategy board. As part of this, the two organisations are organising a dinner in November with key regional decision makers which will have the theme of Tomorrow's World so that the region can start to work towards a consensus of how it can benefit from new technology.
"We're trying to work with the private and public sector to say 'if we pool our resources we could have some good facilities in this region'," said Mr McCarthy.
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