Plymouth couple offered £2,000 following Los Angeles holiday horror
A COUPLE who drank water that came from a tank containing a dead body have been offered a refund and compensation.
Michael and Sabina Baugh, from Efford, were on holiday at the Cecil Hotel in Los Angeles last month when the body of a missing Canadian woman was found in a water tank on the hotel roof.
The pair, both 27, had been drinking and washing in the water – which was later found to contain no harmful bacteria – for the first week of their stay.
Travel firm Thomas Cook has offered the couple £2,000 to make up for the ruined package holiday, which cost them about £1,500.
Mrs Baugh said: "We said we need to think about it. We are not sure.
"We wanted to get our money back with compensation on top. But we are not sure that £500 is enough."
She said she is still distressed by the experience.
"We are still stuck in this situation," she said. "We keep being contacted by the media. We haven't accepted the money so it's not over yet.
"Since we came back we have been working so we have not had time to make an appointment to go and see the doctor.
"We are feeling fine, it's just been quite a traumatic experience. I couldn't sleep for a few nights."
Mr Baugh said: "They offered us £2,000 in Thomas Cook vouchers, which are useless to us, so they said they can give us a cheque.
"We paid over £1,550 for the holiday though so the compensation is only about £450.
"We really don't know what to do, we will probably think about it for a few days and decide what to do from there.
"We aren't really sure whether to accept it, but at the same time we don't want to be unreasonable and greedy."
A spokeswoman for Thomas Cook said: "We know how important holidays are to our customers and we take any issues affecting our guests very seriously.
"We can only imagine how upsetting and stressful the events in Los Angeles must have been for Mr and Mrs Baugh, and whilst they can't be predicted, we're discussing how we can make amends for what happened on their holiday."
The International Business Times is reporting that other guests are taking legal action against the hotel.
The paper states that Steven and Gloria Cott have filed a lawsuit at the Los Angeles Superior Court seeking reimbursement for the price of their room and compensation for any possible medical costs.