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Thousands of households to be surveyed on council services

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Friday, August 31, 2012
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Plymouth Herald

ABOUT 8,000 households are being sent a survey asking them for their views on council services.

The survey will ask people what it is like to live in their neighbourhood and what services matter most to them.

Any results returned from the survey will help the council decide where to allocate the 2013/14 budget and how money is spent in the future.

The views and comments from people living in Plymouth are "extremely valuable" to the council to help understand which services are most valuable.

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To encourage people to be as honest as possible, the council said individuals would not be identified and all responses would be anonymous and reviewed in confidence.

Households have been randomly selected and people who receive a survey are asked to return them to the council in the pre-paid envelope by Sunday, September 30.

Each survey is given a unique reference number which can be used for those who prefer to complete it online.

Councillor Mark Lowry, Cabinet Member for Finance, said: "As a Co-operative Council it's only right we ask the people of Plymouth which services matter most to them.

"After all, it's the taxpayer's money, not the council's, that is being spent and being fully informed before we make important decisions like setting the budget is the first step on the ladder."

The responses will be collated and analysed by an independent market research agency and returned to the council in October which will then use the results when reviewing the 2013/14 budget in November.

It will also be reviewed by various council departments to consider future service improvements.

Surveys will start hitting doormats from tomorrow.

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  • Profile image for circles1

    by circles1

    Friday, August 31 2012, 10:27AM

    “another council wasting money on nothing, all they need to do is read,morons”

  • Profile image for Nevman

    by Nevman

    Friday, August 31 2012, 10:17AM

    “How many of these 'surveys' does the council need before it works out what residents want? Time for some action, not another paper-shuffling exercise.”

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